Customer Service Training

If you would like to increase your level of customer service, contact Minerva who provide customer service training throughout Dumfries & Galloway.

Employers

Ensuring your customers are happy with the service they receive is essential to the success of your organisation.  Some of the benefits of training your employees will be that the quality of service to customers will improve and staff motivation and confidence will increase.

Individuals

Increase your chances of promotion or obtaining a new job with customer service training from Minerva.  Being able to prove that you have customer service skills is important to employers.

Why should I be interested in Customer Service?

Every organisation provides a service of some kind to someone, whether it be a shop to its customers or a hospital to its patients.

Being able to provide good customer service makes you stand out from the crowd.

There are alway opportunities for people who have the ability to provide excellent customer service.

What does Minerva offer?

Vocational Qualifications (NVQ's and SVQ's) in Customer Service

NVQ Level 2 Customer Service
NVQ Level 3 Customer Service
NVQ Level 4 Customer Service

Tailored seminars for businesses

Pitman Training Courses for individuals and businesses.

To find out what customer service training can do for you, contact Minerva today.