Right after you hang up the call to the customer service of the company, the company is setting up a plan on cleaning your house and dispatching a team of trained, experienced cleaners with certain specialized skills.
What Should You Do When Working with a House Cleaning Company?
#1. Clean Before the Cleaning
Deep cleaning is what the cleaners from the house cleaning service will do. Of course, they will never complain about your messy dirty clothes on the bed or the oily backsplash tiles in the kitchen. That is a part of their jobs. However, leaving the house in an extreme mess will take much of their energy and time cleaning the entire house. The cleaners are just human. With an overload of work, regardless their high dedication and productivity, they can be tired and not focused on cleaning the entire house. So, do any cleaning that needs to be done before the deep cleaning. It helps them, and eventually helps you too.
#2. Make a Clear Instruction
A professional cleaning company usually has its standardized house cleaning procedure, but you can always ask for a customized procedure in order to meet your specific needs and preferences. Just be sure that you make a clear instruction before you let the cleaners do the cleaning. While waiting for the arrival of the cleaners, you can use your available time writing out the step by step procedure you prefer on a piece of paper. Make some dot points about each cleaning object and state your expectations clearly.
#3. Treat Them Respectfully
If you decide to stay at the home while the cleaners do the cleaning, treat them respectfully. Create a friendly atmosphere in the house so the cleaners can comfortably do their jobs. You should not always keep an eye on them working all the time because it may distract their concentration. If you are just too worried about your piles of papers, bills, or other confidential materials, put them away, under lock and key.
#4. Evaluate Their Work in a Positive Manner
They may misunderstand some of your instruction. If something comes out to be different from what you expect, communicate with your cleaners respectfully. Evaluating their jobs is not a crime. Professional cleaners may feel honored because you care about what they have done for you. Make a clearer instruction about how you prefer things to be done and ask if the cleaners can manage it. However, compliment them if their cleaning result is beyond your expectations.
#5. Give Extra Money for Any Additional Task
Each cleaner usually specializes in some cleaning areas. For instance, a cleaner do not clean windows. This specialization is normal in the janitorial industry because there is a huge range of cleaning services. If once you need the cleaners to clean a cleaning object out of their areas, consider giving them extra money or asking for an addition of more relevant cleaning services like a window-cleaning service that will, of course, cause some adjustment in the cleaning services prices.
These are 5 things you should consider when working with a professional house cleaning company. If you can do them all, you may be able to have a long-term professional relationship with the company.